Unlocking your account

If your username and/or password are incorrectly submitted multiple times and in one session, your account will lock. This is a necessary precautionary measure designed to prevent any illegitimate and sustained attempts to log-in to your company portal. If your account is locked, please follow these steps to solve the problem: Double check your username […]

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Logging-in to Your Company Portal

Go to the home page for the Video Gallery. Logging-in for the first time At yourcompanyportal.com click the ‘Reset your password’ link below the log-in window. You’ll be redirected to the ‘Password reset’ page which requires you submit your username. If you don’t have a username yet you will be issued one by the team […]

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Username

A username is issued once the team have set-up Your Company Portal. This will happen in good time and before a user is required to log-in. First time users must then set a password and log-in to set (or activate) these credentials.

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Checking your version of Internet Explorer

The internet browser, Internet Explorer 8 and earlier version do not support Your Company Portal. Check your browser by visiting http://www.whatbrowser.org Your Company Portal has been developed with a view to operating on the myriad mobile devices that have become available in recent years, as well as standard desktop computers. Older browsers, such as Internet Explorer […]

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