If your username and/or password are incorrectly submitted multiple times and in one session, your account will lock. This is a necessary precautionary measure designed to prevent any illegitimate and sustained attempts to log-in to your company portal. If your account is locked, please follow these steps to solve the problem: Double check your username […]
Category: Settings and features
Compatibility view
If Your Company Portal appears to display incorrectly, i.e., if the layout of a screen appears to be broken, this may be the result of Internet Explorer automatically adding yourcompanyportal.com to it’s ‘Compatibility view list’ Remove Your Company Portal from the compatibility view list: In the browser, click on the Cog icon, beneath the X […]
Username
A username is issued once the team have set-up Your Company Portal. This will happen in good time and before a user is required to log-in. First time users must then set a password and log-in to set (or activate) these credentials.
Attaching Timesheets Video
Go to the home page for the Video Gallery.
Set or Reset a Password Video
Go to the home page for the Video Gallery.
Your Company Portal Basics Video
Go to the home page for the Video Gallery.
Checking your version of Internet Explorer
The internet browser, Internet Explorer 8 and earlier version do not support Your Company Portal. Check your browser by visiting http://www.whatbrowser.org Your Company Portal has been developed with a view to operating on the myriad mobile devices that have become available in recent years, as well as standard desktop computers. Older browsers, such as Internet Explorer […]
Browser settings
Set/reset your password
Go to the home page for the Video Gallery. At yourcompanyportal.com click the ‘Reset your password’ link below the log-in window. You’ll be redirected to the ‘Password reset’ page which requires you submit your username. If you don’t have a username yet you will be issued one by the team in good time and before […]
Security features
The security of your information is of utmost importance. For peace-of-mind, read on about what’s been done.